FAQs

Why should I buy a membership to PASEN?

Let’s use this scenario as an example. Let’s say you need to have 3 hours of a record review and have an advocate attend a meeting that takes 2 hours. (This is the most common client procedure)

For a non-member (or a FREE member)

3 hours (review) @ $125/hr = $375

2 hours (meeting) @ $125/hr = $250

Total cost to client = $625

 

For a Bronze member of PASEN

Bronze membership to PASEN = $35

3 hours (review) @ $35/hour = $105

2 hours (meeting) @ $125/hour = $250

Total cost to client = $390

This gives a savings to the client of $235.

For a Silver member of PASEN

Silver membership to PASEN = $150

3 hours (review) @$35/hour = $105

2 hours (meeting) @ $60/hour = $120

Total cost to client = $375

This gives a savings to the client of $250.

Your membership to PASEN is good for an entire year, so if you have multiple children, or you will need to have an advocate attend multiple meetings or file additional complaints to state or federal agencies, you will get even more savings.

What is a typical process for a new client?

Once you fill out a New Client Intake Form, you may be contacted by an advocate depending on how detailed you are on your Intake form. If you have not supplied any documentation for review, our advocate will contact you about what your situation is.

Once the advocate determines that you do need services, she will contact the billing department so that an invoice can be created based on what services you need.

All services must be paid before work can be completed, so if the client has records to review, the advocate will determine how long she anticipates it will take to review the records and bill accordingly. 

Once payment has been made, the advocate will contact the client to discuss the findings and consider next steps. 

If the advocate determines that a letter to the school needs to be sent, or some other bronze service, the client will be charged $35 (as a BRONZE member of PASEN) or $120 per hour. Once the invoice has been paid, the advocate will write the letter. 

If it is determined that the advocate will need to attend a meeting, then the advocate will bill $60 (as a SILVER member) or $120 per hour for non-members based on the number of hours she thinks an IEP meeting will go. Typically, this is two to three hours. The invoice MUST BE PAID AT LEAST 24 hours BEFORE the meeting for the advocate to attend. If the invoice is not paid 24 hours prior, PASEN will assume you no longer require an advocate to attend. 

Your membership is active for one year, so if the meeting is rescheduled or you need an advocate for a future meeting, the same price will be offered. 

If the advocate determines that a complaint needs to be filed with the state education agency or with the Office of Civil Rights, the advocate will charge the same rate as attending a meeting ($60/$120). Typically it takes our advocates 2-3 hours to write a state complaint. 

Once the invoice is paid, the advocate will begin writing the complaint and will submit it to the appropriate agency on your behalf. 

What's the difference between the Membership tiers?

Bronze members can receive Bronze-level services for $35/hour but will be charged regular price for any other services.

Silver members can receive Bronze-level services for $35/hour and Silver-level services for $60/hour but will be charged regular price for Gold-level services

Gold members can receive Bronze-level services for $35/hour, silver for $60, and Gild services for $85/hour. 

I just spent $150 for a membership. Why am I getting an invoice for services?

Membership gives you the ability to receive services at a reduced rate. Buying a membership is not the same as receiving services. 

Do you attend meetings in person?

No. As we are a national organization, we cannot attend your meeting in person. We can, however, attend via Zoom or on the phone. 

What is Twice Exceptional (2E)?

A child who is considered twice exceptional (2E) has learning challenges but has also been labeled as gifted. 2E kids have a hard time because they appear to have no difficulty in school. They often get decent grades and are highly motivated to achieve. However, their learning difficulty makes it harder for them than needed. A 2E child may not be living to his/her potential because they are seen as “normal” and not needing help. 

How does your sliding Scale work?

At PASEN, we never want cost to prohibit you from being able to get the services and support you need to advocate for your child. We offer all of our services on a sliding scale based on income. If you cannot afford to pay full price, you can request discounted advocacy.

(Sliding Scale)

**ALL INFORMATION AND ADVICE GIVEN IS BY A PARENT ADVOCATE AND SHOULD BE TREATED AS SUCH. WE ARE MEDICAL AND LEGAL SCHOLARS AND DO NOT PRACTICE LAW OR MEDICINE**